Sulphur in the Water

I just had a client that I met 19 months ago call me up to come re-test her water last week.  First time I'd been out to her place to check the well, it was pretty standard well water - 25 grains of hardness and 3 parts per million (ppm) iron.  TDS was around 500 - nothing too outrageous or difficult for us to treat.

We discussed her options and she decided to go with the Hague WaterMax well water conditioner, model 62-AMQ.  This can handle up to 10 ppm of iron and a compensated hardness of 90 grains before needing any expansion or further treatment equipment.  The beauty of this system, and the reason she chose it over a conventional well water filtration system is that it is modular; it's expandable.

So here we are 19 months later and she has a "rotten-egg" odour in the water.  A quick test confirms that her well, like several in the Strathcona County area has become contaminated with sulphur.  Normally this requires an additional system to treat, but the modular nature of the Hague WaterMax allows us to simply open the service port, load sulphur treatment media ("SulfurStat") into the vacant upper chamber of the WaterMax, and close it back up.

Not only is the time required to complete this service call short (under 20 minutes) this upgrade will actually reduce the amount of regenerant (in this case, plain sodium salt for the brine tank) by about 30%.  The SulfurStat media will not only filter out the sulphur, but also a good portion of the iron, lessening the burden on the fine mesh resin that would normally be tasked with removing those from her well water.

All it took was a 20 minute service call, and a total cost of less than half what would normally be charged to install a new, dedicated sulphur treatment system - and she will use less salt now, AND the whole system including ALL the media is covered under the factory 25 year warranty.  How sweet is that?  (not to mention she doesn't have a second system to maintain or something like potassium permanganate (KMnO4) to stock and mess with in addition to the salt the system uses to clean itself.)